Shipping policy
Order Processing:
It usually takes 2 working days to process your order (quality control/picking and sorting/packing...). Please note that holidays and weekends are not included.
We take longer to process pre-order items, please see our pre-order page for more details.
Processing Delay:
If we fail to ship you within five business days (excluding pre-orders), as compensation, we are willing to offer you a 15% coupon code for a second purchase.
Shipping:
Our products can be shipped globally.
ForThe United States, France, the United Kingdom, Brazil, Canada, Germany, Japan, South Korea, India :
Note: Total Delivery Time = Handling Time + Shipping Time
Freight description:
Expedited 7-14 days
|
United States, France, the United Kingdom, Brazil, Canada, Germany, Japan, South Korea, India |
Free shipping |
Expedited 12-24days
|
Other than the above countries, the logistics time is expected to increase 5-10 working days ) |
Free shipping |
It is necessary to keep in touch with the website customer service at any time, if there are any shipping problems with your order, we will contact you by email.
PS: Please note that shipping via courier companies like DHL/UPS/SF is fast, but you need to pay taxes due to your country's customs policy. Each country's customs policy is different. The goods we provide are tax-free prices, so customers need to bear the responsibility of paying taxes when they declare and enter the port.
EMAIL: support@depth-sensor.com
PHONE: (+852) 56489966
ADDRESS:
Prosper Commercial Buling, 9 Yin Chong Street, Room 01, 21/F,Kowloon,Hong Kong, China